Two law firms this week suddenly found themselves in crisis mode.
Paul, Weiss, Rifkind, Wharton & Garrison on Monday learned about the murder of attorney Anthony Ottaviano. And today, Dreier learned that managing partner Marc Dreier was arrested and charged with fraudulent impersonation.
Paul, Weiss handled the crisis well by having a spokesperson acknowledge the death and providing background details of Ottaviano's work history. The firm also made a partner available, who said that Ottaviano was a "caring, honest and hard-working" attorney who will be missed.
What did the law firm Dreier do?
"Partners at the firm either declined to comment or hung up on a reporter seeking comment", according to one press report today.
Some of the keys to handling a law firm crisis are as follows:
1) Always prepare for the worst
2) Have a qualified spokesperson accessible to the media 24/7
3) Be honest
4) Don't ignore the media calls or decline comment
5) Don't let others control the story
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